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PRIVACY POLICY

Last updated:17-02-2026


1. INTRODUCTION  

Credo Accounting Services Pty Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.


This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.


2. CONTACT DETAILS

credo.elegantwork.co.za
 
71 Vanwijk Street
Mbombela, 1201


Phone.: 0137443464
Email: juandre@credoacc.co.za


3. INFORMATION WE COLLECT  

We may collect and process the following personal information:


* Full name and surname  

* Email address  

* Phone number  

* Company details  

* Financial information necessary for accounting or tax services  

* Any information you provide when contacting us  


Information may be collected when you:  

* Fill in a contact form  

* Request a quote  

* Become a client  

* Communicate with us via email or phone  


4. HOW WE USE YOUR INFORMATION  

We use personal information for legitimate business purposes, including:


* Providing accounting, auditing, tax, and payroll services  

* Communicating with clients  

* Responding to enquiries  

* Meeting legal and regulatory requirements  

* Maintaining client records  

* Improving our services  


We will only use your information where permitted by law.


5. SHARING OF INFORMATION  

We do not sell or rent personal information.


We may share information when necessary with:  

* Regulatory authorities  

* Tax authorities  

* Professional advisors  

* Service providers who assist in delivering our services  


All third parties are expected to keep your information confidential and secure.


6. DATA SECURITY  

We take reasonable and appropriate technical and organisational measures to protect personal information from:


* Loss  

* Unauthorised access  

* Misuse  

* Disclosure  

* Alteration  


Only authorised persons have access to personal data.


7. DATA RETENTION  

We keep personal information only for as long as necessary to:


* Provide services  

* Meet legal, tax, and accounting requirements  

* Resolve disputes  

* Maintain business records  


After this period, information will be safely deleted or destroyed.


8. YOUR RIGHTS  

In terms of applicable privacy laws, you have the right to:


* Request access to your personal information  

* Request correction of inaccurate information  

* Request deletion of your information (where legally allowed)  

* Object to the processing of your information  


Requests can be made using the contact details provided below.


9. COOKIES AND WEBSITE DATA  

Our website may use basic cookies to improve user experience and track general site usage.  

These cookies do not collect sensitive personal information.


You may disable cookies in your browser settings if you prefer.


10. THIRD-PARTY LINKS  

Our website may contain links to other websites.  

We are not responsible for the privacy practices or content of those websites.


11. CHANGES TO THIS POLICY  

We may update this Privacy Policy from time to time.  

Any changes will be posted on this page with an updated revision date.


12. CONTACT US  

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:


Phone.: 0137443464
Email: juandre@credoacc.co.za